Decotek are currently recruiting a Customer Service Administrator in Collinstown, Co. Westmeath.
DECOTEK Automotive is based in the Irish midlands employing approximately 320 people in a highly skilled manufacturing environment. We design, develop and manufacture exterior trim components for the global automotive industry customers.
As a Customer Service Administrator, your key responsibilities will be:
- Responsible for building and maintaining excellent client and customer relationships.
- Reviewing complaints and providing administrative support.
- Management of customer portals- Logistics issues.
- Ensure all customer inquiries by email or phone are responded to timely and professionally.
- Work closely with the team to ensure customer needs are fulfilled.
Experience, Training and Work Related Skills Required
- Experience of effective customer service and support.
- Attributes of customer service: attention to detail, strong organisational skills.
- Good oral and written communication skills.
- Experience with Quality systems, inventory systems (MRP) and scheduling in a manufacturing environment.
- Strong leader
- Excellent work ethic
- Fluent in English and German
- Fast leaner
To apply for this position please click on the red “Apply Now” button