Customer Service Administrator

Decotek are currently recruiting a Customer Service Administrator in Collinstown, Co. Westmeath.



Company Profile:


DECOTEK Automotive is based in the Irish midlands employing approximately 320 people in a highly skilled manufacturing environment. We design, develop and manufacture exterior trim components for the global automotive industry customers.



Principal Accountabilities


As a Customer Service Administrator, your key responsibilities will be:


  • Responsible for building and maintaining excellent client and customer relationships.
  • Reviewing complaints and providing administrative support.
  • Management of customer portals- Logistics issues.
  • Ensure all customer inquiries by email or phone are responded to timely and professionally.
  • Work closely with the team to ensure customer needs are fulfilled.





Experience, Training and Work Related Skills Required


  • Experience of effective customer service and support.
  • Attributes of customer service: attention to detail, strong organisational skills.
  • Good oral and written communication skills.
  • Experience with Quality systems, inventory systems (MRP) and scheduling in a manufacturing environment.
  • Strong leader
  • Excellent work ethic
  • Fluent in English and German
  • Fast leaner

 To apply for this position please click on the red “Apply Now” button

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